Preventive health checks
45+ health assessments, heart health checks, diabetes risk screening, and annual chronic disease reviews for all eligible patients.
- 45+ Health Assessments
- Heart Health Checks
- Annual reviews
Psychology
A safe space to share & heal.
Our on-site psychologist, Maida Kanwal, is a fully Registered General Psychologist with a passion for working with individuals from Culturally and Linguistically Diverse (CALD) backgrounds and across all age groups. If you have a Mental Health Care Plan from your GP, you can book sessions with Maida at our clinic.
What's Included
Affordable care tailored to your needs
Mental Health Care Plans
Non-judgemental support for anxiety, depression and complex mental health — including up to 10 bulk-billed psychology sessions per year.
- MHCP available
- Up to 10 sessions
- On-site psychology
Women's & men's health
Cervical screening (self-collection available), contraception, antenatal care, prostate checks and hormone reviews by experienced GPs.
- Female & male GPs
- Long appointments
- Confidential
Children's & family health
Newborn assessments, childhood immunisations under the NIP, 4-year health checks and developmental milestone reviews.
- Bulk billed
- NIP vaccines
- Family-friendly
Referrals & care coordination
GP Management Plans, Team Care Arrangements, specialist referrals and follow-up coordination for complex multi-disciplinary care.
- GPMP & TCA
- Specialist referrals
- Annual reviews
How It Works
From booking to follow-up — in four steps
1
Book online
Use HotDoc 24/7 or call (03) 7017 5932 to choose your GP and time.
2
Quick check-in
Arrive 10 minutes early. New patients fill in our 5-minute registration form.
3
Your appointment
Standard visits run 10–15 minutes; longer appointments for complex needs.
4
Follow-up care
Test results, referrals, prescriptions — managed via patient portal or phone.
Fees & Coverage
What it costs at our clinic
Most services are bulk-billed for valid Medicare card holders.
Service
Coverage
Fee
Standard GP visit
-
$170
Telehealth (existing patients)
-
$170
Non-Medicare weekday
Private
$220
Non-Medicare weekend
Private
$220
Cancellation policy
We ask that you kindly give us at least 48 hours’ notice via email or telephone for appointment cancellation/reschedules. Short-notice cancellations (less than 1 business days’ notice)and no shows will result in a cancellation fee of the full session amount and will be charged to your account/NDIS plan or private insurance.
Please note: the cancellation fee is NOT covered by Medicare and will be charged at the time of your missed appointment.
Cancellation fees need to be paid prior to booking another appointment.
Common Questions
Psychology FAQs
Is psychology bulk billed?
No it's not bulk-billed
Do I need a Care Plan?
Not always. The Care Plan unlocks the bulk-billed Medicare sessions. If you'd prefer to see Maida privately (without a referral), private fees apply — contact reception for current rates.
How long is a session?
Initial assessments are 60–90 minutes. Follow-up sessions are 50–60 minutes.
Will my visit be confidential?
Absolutely. Psychology is a confidential service. Information is shared only with your GP for continuity of care, never with employers or insurers without your explicit written consent.
What ages does Maida work with?
Maida sees children, teens, adults and seniors — across all ages and backgrounds. She specifically welcomes culturally diverse clients.
What if I'm in crisis right now?
If you're in immediate danger, call 000. For 24/7 crisis support call Lifeline 13 11 14 or Beyond Blue 1300 22 4636. We'll prioritise urgent appointments where possible.