Our Mission

At Cranbourne West Medical Centre our central focus is on the health and wellbeing of you and your family, the provision of best practice advice, and quality treatment in a modern, comfortable setting. Our highly qualified and experienced professional and administrative staff are dedicated to making your experience with us as efficient and productive as possible.

Privacy

Privacy and confidentiality are cornerstones of our professional ethos and commitment to patient care and satisfaction. Our systems are designed to protect your health records, and our staff are trained in the requirements of current privacy legislation and regulations.

Our Team

Our entire team plays an essential role in the quality, service delivery and health of our patients.

Our staff are committed to providing the highest quality best practice care and support to patients and their families. They recognise the increasing requirement for holistic and balanced treatment and the importance of not only physical, but also mental and emotional wellness.

Fees

Bulk Billing

We bulk bill patients who hold a current Medicare card. Some pathology testing may incur additional fees.

Allied health services and specialist consultations may attract a fee. The fee will vary depending on the complexity of the service or procedure
required.

Services excluded from bulk billing include:

  • WorkCover
  • RHCA Medicare cardholders
  • Procedures
  • Pap smears
  • Pre-employment medical assessments
  • Driver assessment forms
  • Medical reports
  • Skin cancer checks
OSHC/OVC Membership Holder

We do not charge an out-of-pocket (gap) fee for general practitioner consultations.

Our billings for patients holding an OSHC/OVC membership are;

  • Item 23 (Short consultation) – $38.75
  • Item 36 (Standard consultation) – $75.05
  • Item 44 (Long consultation) – $110.50
Private Patients

For patients who do not have a Medicare card or OSHC/OVC membership, the following fees apply;

  • Short consultation – $50
  • Standard consultation – $75
  • Long consultation – $120

Appointment Information

Help us eliminate waiting times by arriving at least five minutes before your appointment time. You can save time by completing an online patient registration form here.

Please bring the following to your first appointment:

  • a current, valid Medicare card (if you have one)
  • valid OSHC/OVC membership details (if applicable).
  • WorkCover patients
    You will need to advise your employer of the appointment and bring your employer’s contact details to arrange for payment.
  • Interpreter
    If you require a translator or other assistance with communication, please notify reception when you make an appointment. A phone interpreter may be available but will need to be arranged prior to your appointment.

    If you require an Auslan sign language interpreter during your appointment, please make a booking online at http://www.nabs.org.au/ or by phone on 1800 246 945.

Our Partners

Please let our reception know if you hold an OSHC/OVC membership

bupa
nib
iman
ahm
allianz
medibank

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